Shipping policy
Delivery is considered complete when the buyer or their representative has taken possession of the item.
If the delivery time is not specified in the order solution, the seller shall deliver the goods to the buyer without undue delay and no later than 30 days after the order from the customer. The goods shall be delivered to the buyer unless otherwise specifically agreed between the parties.
Risk for the Goods
Upon possession by the collector, the seller disclaim responsibility for any damages incurred to the products. The seller do not accept liability for refunding, exchanging, replacing, or compensating for products mishandled by customers. However, under consumer protections, compensation for damage during shipment or for faulty merchandise is assured. Rigorous quality control precedes the shipment of all prints to ensure the delivery of pristine reproductions.
Delay and Non-delivery
Buyer's Rights and Deadline for Claiming If the seller does not deliver the goods or delivers them late in accordance with the agreement between the parties, and this is not due to the buyer or circumstances on the buyer's side, the buyer, in accordance with the rules in Chapter 5 of the Consumer Purchase Act, may, under the circumstances, withhold the purchase amount, demand fulfillment, cancel the agreement, and/or claim compensation from the seller.
In the case of claims for remedies, the notice for evidentiary reasons should be in writing (e.g., email).
Delays may occur due to factors like COVID-19 impacts or unexpected popularity on social media. Unfortunately, express shipping is unavailable for international orders, as the seller cannot guarantee the service. Address changes must be requested within 24 hours of purchase, and undelivered packages due to incorrect addresses are not the responsibility of the seller.